ManageEngine Pitstop is transitioning to a new platform.
Hi folks! ManageEngine Community is on the brink of transitioning to a new platform and we wanted to share the exciting news with you! Why the change? To be honest, the platform we were on all these...
View ArticleRe : Many Issues After Upgrade from 9307-9315 and Beyond
Hi Michele,From 9315 build, we have changed the delimiter used for merging conversations. As you said, adding RE in the delimiter will merge the responses.Hi Dave,I would like to know more info on...
View ArticleApply for real database registered passport,visa,id,driver...
We are a team of professionals with many years of experience in manufacturing forged passports and other identity documents, the best producers of quality fake documents. With more than 10 million...
View ArticleScript master 21 : Auto share requests to groups specified in the tasks...
There may be a scenario where multiple people like testers, developers, and deployers might be involved in a request fulfillment. For that, the progress of the request has to be constantly monitored by...
View ArticleScript Master 20 : Auto share request to users specified on a request field
Hey Guys, We are sorry for not posting a script for a while.Here comes our next script on our series, https://forums.manageengine.com/resources/resource/auto-share-requests-to-users-specified-on-a-field
View ArticleRe : Deprecating version 2 REST API
What is the ETA on version 3 for the Request module?/Rasmus
View ArticleRe : ServiceDesk Plus 9317 Released
I just upgrade to this version, but i have the problem that i cannot login as an administrator (i have 2 logins in 2 domains)So it is not true that the issue SD-67766 is fixed.Is there any workaround...
View ArticleCan't find how to archive request
Hello,we are using 9.3 build 9317 and the question is - how can we archive individual request? Can't find this button in actions anymore. We don't want to start automatic process (Admin-General-Data...
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Can't view project details
Hey,One of our technician can't view the project details of projects where he is team member. While projects where I am team member I can view.His view as Project Member:My view as project member:
View ArticleRe : Many Issues After Upgrade from 9307-9315 and Beyond
Hello,Is it not possible to configure the delimiter to look the way it used to be before build 9315/9316/9317?Best regards,Demetrius
View ArticleRe : Many Issues After Upgrade from 9307-9315 and Beyond
While the new delimiter feature sounds good, there is no RE- in the subject of a new ticket and an email reply ends up generating a new ticket. If you use the Reply button in SDP, the RE- is...
View ArticleRe : Many Issues After Upgrade from 9307-9315 and Beyond
Thanks for the input. We did rename that folder but still experienced issues. Support did connect and ended up migrating me from MSSQL to PGSQL and reinstalling the whole software. I didn't get much...
View ArticleRe : Many Issues After Upgrade from 9307-9315 and Beyond
fyi - after upgrade from 9315 to 9317 mail fetch stopped (hasn't been an issue for us in years). Luckily was able to restart process (not server) and appears to be holding.In my experience with...
View ArticleRe : Many Issues After Upgrade from 9307-9315 and Beyond
We have been able to get fetching to work again but only after a couple of reboots. However, the incoming mail settings screen is having issues. We cannot stop/start fetching and cannot change any...
View ArticleMany Issues After Upgrade from 9307-9315 and Beyond
I have submitted a ticket (8086056). However, we have gotten limited response and our ServiceDesk is getting unusable. We successfully migrated from 9307-9315 but experienced some issues generating...
View ArticleRe : ServiceDesk Plus 9317 Released
Jessica,It will be very helpful if we have a screen shot & logs regarding this issue and more information about this for further analysis.RegardsEdwin Vasantha KumarServicedesk Plus Team
View ArticleRe : ServiceDesk Plus 9315 Released
Hi Rene,Thank you for getting in touch with our support team. We will contact you having one of our developers alongside to analyze this issue.
View ArticleRe : ServiceDesk Plus 9315 Released
Thank you for your fast Reply. I now have the following ticket :[##8086770##] Your ticket "Problem with new version" has been createdThe Behavior is very easy to test. When you Reply via E-Mail to an...
View ArticleRe : ServiceDesk Plus 9315 Released
Hi Rene,Please accept my sincere apologies for the inconvenience caused. Could you please reply back to an old request, once a new request is created in the application, create Support file from...
View ArticleRe : Chat Settings
Hey Dinesh,You mentioned that "as of now" only requesters can initiate a chat. When do you anticipate this to allow technicians to start a chat?Thanks.
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