Re : ServiceDesk Plus 9.2 Released
I'm still waiting for a fix to the 9200 slow loading time for the standard edition....Why do you say that its a network problem, since i've clearly have evidence that its a big error from your...
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@Martin Rasmussen: can i confirm, it's loading slower here too. and we've got also an encoding error: quotation marks „ “ are showing as question marks ? if user are sending us their requests by e-mail...
View ArticleRe : ServiceDesk Plus 9.2 Released
Hi User, We have fixed the issue[SD-62186 ] that you faced in upgrade in our recent PPM for 9.2. Upgrade to 9200 using the PPM given below:...
View ArticleRe : ServiceDesk Plus 9.2 Released
Sorry but 9200 has been plagued with issues since you tried to release it. Looks like today it was released for the 3rd time in a month. I'll wait to hear feed back from others who are braver then I...
View ArticleRe : ServiceDesk Plus 9.2 Released
If we are currently running 9.2 Build 9200 should we download the new PPM and install? This is what I see on our support page: Your Version : 9.2 Build 9200 Latest Version: 9.1 Build 9121
View ArticleRe : The size of the description being greater than 64K
Hi Umasank, All requests closed before we update to 9101 (now we are in 9200) shows the message about the .html file, but in the request is no attached file with the description, if you look for it...
View ArticleRe : ServiceDesk Plus 9.2 Released
hi, trying to install "ManageEngine_ServiceDesk_Plus_9_1_0_SP-1_0_0.ppm" (taken from "https://www.manageengine.com/products/service-desk/service-packs.html"), but i've got an error: "The file that you...
View ArticleRe : ServiceDesk Plus 9.2 Released
This is what I see on our support page: Your Version: 9.2 Build 9200 Latest Version: 9.1 Build 9121 +1i see this too http://odarchuk.com
View ArticleRe : The size of the description being greater than 64K
Hi Gerardo, I have looked up on the ticket id you have shared us, I will get in touch with our developer and will keep you posted from the ticket. Regards, Santhosh Mahiban SDP Support - FAQ...
View ArticleRe : ServiceDesk Plus 9.2 Released
Hi, I installed v9.2 back in early January. I didnt get the updated Tomcat because it failed during the install. Do I run this version over the top of my existing or wait until another version comes...
View ArticleRe : ServiceDesk Plus 9.2 Released
I hit F5 and it now shows the most recent release. Do I install this new release over our existing 9.2 9200 build since I assume it has a lot of fixes in it?
View ArticleServiceDesk Plus 9201 Released
Dear Users,SDP 9201 has been released and can be downloaded from the URL below,https://www.manageengine.com/products/service-desk/service-packs.htmlIssues fixed in 9201SD-62186 : Unable to view...
View ArticleRe : ServiceDesk Plus 9.2 Released
Hi Everyone, 9200 is the latest build, those who have upgraded earlier to 9200, I request your to stay in that build and do not attempt an upgrade further as it won't work. Since we had issues with...
View ArticleRe : ServiceDesk Plus 9.2 Released
You're so right. It's so sad. I joined my company and took over for the previous Sys Admin. We use almost ALL of your products, and the support is so terrible and embarrassing. I'm working on making...
View ArticleRe : ServiceDesk Plus 9.2 Released
I'm not expecting 9.2 to be without fault. I'm not even expecting it to make my life any easier. What I was expecting was for you to fix the weak diffie hellman error that you explicitly listed as the...
View ArticleRe : ServiceDesk Plus 9.2 Released
Dear ArghGrumble, The issue in scanning machines has been fixed and would be released in the next service pack, which is 6117 in case of AE and 9202 in case of SDP. Thanks and regards, Prakash.K...
View ArticleRe : ServiceDesk Plus 9.2 Released
We are currently at SDP 9.1 Build 9121. Should we upgrade to 9.2 Build 9201? Can I upgrade from 9121 directly? Or do I need to upgrade to 9200 first and then 9201? Thanks.
View ArticleRe : ServiceDesk Plus 9.2 Released
When typing request in arabic after update the request text come like ???????????I upgrade to last update build_from: 9200 build_to :9201 patch_name:...
View ArticleRe : ServiceDesk Plus 9.2 Released
Hi Leonard, You will have to upgrade the application from 9121 to 9200 and then to 9201. It is not possible to directly upgrade to 9201 from 9121. Regards CharlesSDP Support - FAQ ServiceDesk Plus -...
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