Webinar - New Features released in Servicedesk Plus in version 9200.
Hello,We would like to introduce you to the newly launched features in Servicedesk Plus in 9200. Come join us for a live webinar that will feature the top features that are released in this year in...
View ArticleRe : ServiceDesk Plus 9233 Released
Manual windows asset scan does not work anymore in version 9233. Anyone else experiencing the same problem?
View ArticleRe : Boot Camp Nov'16 - Knowledge Management and Self-Service Portal
Good luck all. W4 done.
View ArticleRe : Boot Camp Nov'16 - Knowledge Management and Self-Service Portal
Good luck all. W4 done. Thank you Dawit! Hope you saw the last month's webcast. We look forward to your attendance at our upcoming webinar.
View ArticleRe : ServiceDesk Plus 9233 Released
SD-64429 does this fix the issue where in the changes tab, clicking My Open Changes displays all changes for all users? I'm currently on 9.2 build 9232.
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Script Master - 2: How to send custom email notifications to users.
Good Morning Folks, You all know that ServiceDesk Plus has notification rules and customizable templates to notify requesters, technicians, and other stake holders at various stages of the tickets....
View ArticleRe : ServiceDesk Plus 9233 Released
I'm pretty sure I read somewhere that the agent has been upgraded in that version, so you probably need to deploy the newest version to your Workstations./Rasmus
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Re : ServiceDesk Plus 9233 Released
Same problem with old agent V1.0.22 and new agent V1.0.23
View ArticleRe : Script Master - 2: How to send custom email notifications to users.
You dont need to use smtp. You can use SDP API - operation=reply_request :)----------------------SDPAdmins.pl - Piszemy o SDP i nie tylko.https://www.facebook.com/SDPAdminspl-128393794236437/ - Like us...
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Re : Script Master - 2: How to send custom email notifications to users.
And if you do not feel comfortable writing scripts you could use meplugins from https://www.meplugins.com/
View ArticleHow can we notify an email user before holidays one day before?
I want to set holiday to the Service Desk System, then I want to send notification to them before holiday one day.How can we do this? Please detail all steps if possible, Thanks in advance.
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ME Plugins Introducing the new Skype for Business Connector for Servicedesk Plus
Building on our commitment to provide you with the right tools for your workplace, today we’re introducing the new Meplugins Skype for Business Connector - A fresh take on technical support for your...
View ArticleSharing a request in ServiceDesk Plus
Very often, ServiceDesk teams will get in touch with other teams in the process of troubleshooting a request. In this process, the first hurdle they will have is to explain the complete request till...
View ArticleRe : Sharing a request in ServiceDesk Plus
YES! This is awesome. It's great to see this feature coming together!
View ArticleRe : Sharing a request in ServiceDesk Plus
Nice option. ----------------------SDPAdmins.pl - Piszemy o SDP i nie tylko.https://www.facebook.com/SDPAdminspl-128393794236437/ - Like us on Facebook :)
View Article$SurveyLink not correct after update 9233
$SurveyLink not coorect after update 9233.URL incorrect http://host:8080/sd/SurveyDetails.sd?surveyData=IDURL correct http://host:8080/SurveyDetails.sd?surveyData=IDhow to modify a variable $SurveyLink...
View ArticleRe : ServiceDesk Plus 9233 Released
Hi Byrnecut,We do not have an issue with respect to change views on the build 9232 hence please send us some screenshots with respect to the issue you have reported so that we can analyse and assist you.
View ArticleRe : ServiceDesk Plus 9233 Released
Hi Tan,Good Day,Kindly do the following,Try to scan a machine and as soon as it fails please create a support file and send it to servicedeskplus-support@manageengine.com with this forum as the...
View ArticleRe : $SurveyLink not correct after update 9233
The same problem: https://forums.manageengine.com/topic/internal-server-error-survey-link----------------------SDPAdmins.pl - Piszemy o SDP i nie...
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