Demetrius,
There is no role or configuration that has to be enabled for the technician to view Survey results.
Technician can view survey results of their requests.
Thanks and Regards,
Priya Kumar
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice
There is no role or configuration that has to be enabled for the technician to view Survey results.
Technician can view survey results of their requests.
Thanks and Regards,
Priya Kumar
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice