Not fixed for me.....
Unlike most people here, I was able to upgrade to build 9204 and get my site to come back up - btw, you haven't updated your documentation ANYWHERE to tell people that the contents are of those files are different after the 9.2 upgrade and server is in a different folder, and they need to be configured differently than what is listed in your FAQ\installation guides.
Anywho, we're still having issues scanning our Macs via SSH. I can confirm that our SSH keys are set up correctly, as is our server conf to allow the proper ciphers and protocol we require. I can see in the serverout0 logs that Service Desk IS able to connect to the target machine, and it queries all of its hardware and software inventory, and then it attempts to start a final bash command, times out, and then crashes. We end up getting no inventory, and a 'failure, node exception' error.
Here's a section from the logs where you can see it's querying data from the target machine (process\thread 117):
[22:04:34:085]|[03-09-2016]|[SYSOUT]|[INFO]|[117]|: lineFromOutput APPLE SSD SM256E:|
[22:04:34:085]|[03-09-2016]|[SYSOUT]|[INFO]|[117]|: lineFromOutput Capacity: 251 GB (251,000,193,024 bytes)|
[22:04:34:085]|[03-09-2016]|[SYSOUT]|[INFO]|[117]|: lineFromOutput Model: APPLE SSD SM256E |
[22:04:34:085]|[03-09-2016]|[SYSOUT]|[INFO]|[117]|: lineFromOutput Revision: CXM09A1Q|
[22:04:34:085]|[03-09-2016]|[SYSOUT]|[INFO]|[117]|: lineFromOutput Serial Number: S0YCNYBC452008 |
Here's the last section where it fails and we get nothing:
************From getName()**************|
[22:04:45:557]|[03-09-2016]|[com.adventnet.servicedesk.asset.util.DiscoveryUtil]|[INFO]|[117]|: CPU ROW : <ProcessorInfo PROCESSORID="UVH@606194389" WORKSTATIONID="null" PROCESSORCOUNT="1" CPUNAME="Intel Core i5" SPEED="1800.0" VENDOR="-" CPUMODEL="-" CPUSTEPPING="-" CPUFAMILY="-" CPUSERIALNUMBER="-" CPUVENDORINFO="Intel Core i5" NUMBEROFCORES="null" />|
[22:04:45:557]|[03-09-2016]|[com.adventnet.servicedesk.asset.discovery.IpUtil]|[WARNING]|[117]|: Address 0xffffff00 is not an IPv4 Address|
[22:04:45:557]|[03-09-2016]|[com.adventnet.servicedesk.asset.discovery.IpUtil]|[WARNING]|[117]|: Invalid network address argument. 0xffffff00|
[22:04:45:557]|[03-09-2016]|[SYSOUT]|[INFO]|[117]|: appendLoginParameter null|
[22:04:45:557]|[03-09-2016]|[SYSOUT]|[INFO]|[117]|: newwwwwwwwwwww one|
[22:04:45:557]|[03-09-2016]|[com.adventnet.servicedesk.asset.discovery.TelnetHandler]|[INFO]|[117]|: set time out for clisession.......|
[22:04:45:557]|[03-09-2016]|[com.adventnet.servicedesk.asset.discovery.TelnetHandler]|[INFO]|[117]|: Opening CLI Session to 10.30.1.30|
[22:04:45:557]|[03-09-2016]|[com.adventnet.servicedesk.asset.discovery.TelnetHandler]|[INFO]|[117]|: DEBUG Before cliSession open , time out is 120000|
[22:04:45:860]|[03-09-2016]|[com.adventnet.servicedesk.asset.discovery.TelnetHandler]|[INFO]|[117]|: After cliSession open|
[22:04:45:860]|[03-09-2016]|[SYSOUT]|[INFO]|[117]|: messageSuffix null|
[22:04:46:061]|[03-09-2016]|[SDPStartupUtil]|[INFO]|[29]|: webPort 443|
[22:04:46:061]|[03-09-2016]|[SDPStartupUtil]|[INFO]|[29]|: getPort() 443|
[22:04:46:061]|[03-09-2016]|[SDPStartupUtil]|[INFO]|[29]|: getHostURL() https://localhost|
[22:04:46:061]|[03-09-2016]|[SDPStartupUtil]|[INFO]|[29]|: HostConfiguration HostConfiguration[host=https://localhost]|
[22:04:46:061]|[03-09-2016]|[SDPStartupUtil]|[INFO]|[29]|: path /servlets/SDServerStatusServlet|
[22:04:47:065]|[03-09-2016]|[SDPStartupUtil]|[INFO]|[29]|: inside sdclientutil::::::::Connection refused: connect|
[22:04:48:874]|[03-09-2016]|[com.adventnet.servicedesk.asset.discovery.TelnetHandler]|[INFO]|[117]|: Command : bash, and Partial response flag is : true|
[22:04:48:874]|[03-09-2016]|[com.adventnet.servicedesk.asset.discovery.TelnetHandler]|[INFO]|[117]|: Command : bash, and timeOut : 5000|
[22:04:48:874]|[03-09-2016]|[com.adventnet.servicedesk.asset.discovery.TelnetHandler]|[INFO]|[117]|: Going to increase the timeout for Command bash with timeout 3000|
What's going on here guys? Why can't it just inject the data its already getting.....? I scanned this machine via Quick Actions -> Workstation Scan -> Then scanning by IP and using root SSH credentials. I'm concerned that even thought I scanned by IP, hit the target machine, and got data, that I see this in the logs:
[22:04:45:557]|[03-09-2016]|[com.adventnet.servicedesk.asset.discovery.IpUtil]|[WARNING]|[117]|: Address 0xffffff00 is not an IPv4 Address|
[22:04:45:557]|[03-09-2016]|[com.adventnet.servicedesk.asset.discovery.IpUtil]|[WARNING]|[117]|: Invalid network address argument. 0xffffff00|