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ServiceDeskPlus 9236 Released

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Dear Users,

ServiceDeskPlus 9236 is released and can be downloaded from below URL.


Issues Fixed in 9236:
  • SD-64437: Exception while approving the final stage of a request. 
  • SD-64108: XXS vulnerability issue in showing the auto suggestions while creating request.
  • SD-65254: Error while running query report with column name /alias name containing the keyword 'from' and function 'longtodate'.
  • SD-65245: Unable to assign Technician via spot/inline/global edit for Service Requests, if the Request has a category and the option 'Do not assign Technician before Service Request is approved' is enabled.
  • SD-63480,SD-62783: Tasks for which the user does not have permission gets displayed in list view even though clicking it throws an authorization error. Note: Due to this fix, a SDChangeManager with restricted access permission who used to see all the tasks in a change will now be able to view only the tasks that are assigned to them /their group (based on the level of restriction configured). We will patch this in an immediate hotfix.
  • SD-63251: Table lock, mail fetching and performance issue occur during Asset scan when Software Compliance is calculated simultaneously.

Behaviour Change in 9236:
  • Software Compliance can be scheduled at different time intervals by enabling the checkbox available under Admin >> Discovery >> Scan settings >> Schedule based Software Compliance Calculation.

The patch can be installed by following the steps available in the below link,


Thanks & Regards,
Karthik Anand
ServiceDeskPlus Team.




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