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Re : Ask The Experts - We're now live!

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Hi Martin,


I have a question about logging into the Servicedesk Plus mobile app. When i try to log in, im not able to choose domain. I can only choose ShowAllDomains. And when i do it dont work.

We have 2 domain running and i can easily log into Servicedesk Plus on a computer with my AD user.

I know there is a function to allow requester to access the mobile app. But im a technician. Are there another setting that i am missing and need to enable? 

Ans: Kindly let us know the build of Servicedesk you are using, also let us know the version of the mobile app which will help me to assist you better.

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