Quantcast
Channel: Support Portal
Viewing all articles
Browse latest Browse all 2278

ServiceDesk Plus 8215 Released

$
0
0
Dear Users,

SDP 8215 has been released and can be downloaded from the URL below,

http://www.manageengine.com/products/service-desk/service-packs.html

Issues Fixed in 8215

  • SD-50215 : In PGSQL database, Technician's cannot able to create a request for a requester if the requester name contains single quotes.
  • SD-53756 : If default product type got edited to any other language, then not able to scan the asset of that product type in 8213 build.
  • SD-54460 : Unable to add notes using the External Action plugin.
  • SD-53648 : Technicians unable to add/edit worklogs when technician count that is trying to do the same exceeds certain limit (eg 150 technicians and more).
  • SD-54408 : Unable to login randomly on peak hours when there is more number of project members logged-in.
  • SD-51070 : Technician with "All in group & assigned to him[Requests only]" role not able to edit task assigned to him/group when the parent request is not in his permitted scope.

Please refer to the below link for the steps to install the patch.

http://www.manageengine.com/products/service-desk/service-packs.html#sp

Regards,
Vasanth
ServiceDesk Plus Team

Viewing all articles
Browse latest Browse all 2278

Trending Articles