Dear Users,
SDP 8215 has been released and can be downloaded from the URL below,
http://www.manageengine.com/products/service-desk/service-packs.html
Issues Fixed in 8215
Please refer to the below link for the steps to install the patch.
http://www.manageengine.com/products/service-desk/service-packs.html#sp
Regards,
Vasanth
ServiceDesk Plus Team
SDP 8215 has been released and can be downloaded from the URL below,
http://www.manageengine.com/products/service-desk/service-packs.html
Issues Fixed in 8215
- SD-50215 : In PGSQL database, Technician's cannot able to create a request for a requester if the requester name contains single quotes.
- SD-53756 : If default product type got edited to any other language, then not able to scan the asset of that product type in 8213 build.
- SD-54460 : Unable to add notes using the External Action plugin.
- SD-53648 : Technicians unable to add/edit worklogs when technician count that is trying to do the same exceeds certain limit (eg 150 technicians and more).
- SD-54408 : Unable to login randomly on peak hours when there is more number of project members logged-in.
- SD-51070 : Technician with "All in group & assigned to him[Requests only]" role not able to edit task assigned to him/group when the parent request is not in his permitted scope.
Please refer to the below link for the steps to install the patch.
http://www.manageengine.com/products/service-desk/service-packs.html#sp
Regards,
Vasanth
ServiceDesk Plus Team