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Re : ServiceDesk Plus 9.0 Released

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We have identified a similar issue but not part of the upgrade.The issue could be recreated with the below steps:

1. Create some sites and have some Buisnes Rules with multiple criterias using OR. 
2. Associate these sites to a technician 
3. Edit the technician and remove a site. 
4. Check the Business Rule in the sites that are associated to this technician. They would have changed from OR to AND. 

We are planning to fix this in one of our immediate hot-fixes.

Maljeev
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice

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