Hi S.G.C.,
We are yet to start on First response SLA for Service Requests. Hence we are not in a position to provide a time line for now. The on going list of features can be viewed at : http://www.manageengine.com/products/service-desk/roadmap.html .
regards,
Uma..
SDP team.
We are yet to start on First response SLA for Service Requests. Hence we are not in a position to provide a time line for now. The on going list of features can be viewed at : http://www.manageengine.com/products/service-desk/roadmap.html .
regards,
Uma..
SDP team.