Pramod,
Clicking on New Issue option in requester login will display the Default Request form. While logging in as a requester, it will display all the Service Categories. Clicking on a Service category will show the templates that are created under it. Please use this as a workaround for a while.
Thanks & Regards,
Priya Kumar
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice
Clicking on New Issue option in requester login will display the Default Request form. While logging in as a requester, it will display all the Service Categories. Clicking on a Service category will show the templates that are created under it. Please use this as a workaround for a while.
Thanks & Regards,
Priya Kumar
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice