Hi,
I checked this requirement with our product team and confirmed that It is not possible to remove the $DEPT_HEAD$ from the approval list.
With regards to site specific approvals, this requirement is available in our product roadmap, please make a note of the Feature ID:SDF-46237 for your reference.
Regards,
Santhosh Mahiban
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice
I checked this requirement with our product team and confirmed that It is not possible to remove the $DEPT_HEAD$ from the approval list.
With regards to site specific approvals, this requirement is available in our product roadmap, please make a note of the Feature ID:SDF-46237 for your reference.
Regards,
Santhosh Mahiban
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice