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Re : Is SD+ Dead?!

Chris,Some web page traffic is routed to SDP on demand pages to give visibility on the on-demand solution.  We are looking to provide link back to installation SDP page, but the link seems not...

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Re : ServiceDesk Plus 9210 Released

I have to update the http to https redirect after every build. How did you get the rename of the browser tab to work?

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Re : ServiceDesk Plus 9210 Released

https://forums.manageengine.com/topic/customize-rename-tab-name

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Re : ServiceDesk Plus 9209 Released

9211 is stable than 9209. We had known issues in 9209 related to Dependency in Task and schedules. We recommend you to perform this upgrade in your test setup before proceeding to Production...

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Re : New to ServiceDesk Plus? Join us for a demo on May10th.

I submitted several questions to the presenter, but never got any reply.There was only one question answered, in the whole presentation. After that question, the presenter pretended as if no one was...

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Re : New to ServiceDesk Plus? Join us for a demo on May10th.

Sorry about the mix-up Mitch. We ran into a glitch with the Webinar tool and the presenter/panelist were unable to see the questions. There were quite a few questions which include the following three...

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Re : New to ServiceDesk Plus? Join us for a demo on May10th.

Hello Mitch,We appreciate your honest feedback. As @vidya mentioned above, we encountered some technical glitches that caused the inconvenience for you as well as us. We were not able to see any other...

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Re : ServiceDesk Plus iOS App 4.0 Released

Hello,We're also not able to use the iphone app since we're using ldap login.Do you have any ETA for that feature?Thanks

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Talk ITSM: Asset Management Training (Free!)

Hello IT pros Last week, our ManageEngine experts kickstarted your ITSM journey with ServiceDesk Plus. In the next couple of weeks, on the 31st of May, they will tell you how to use the Asset...

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Re : Talk ITSM: Asset Management Training (Free!)

Not in US, or Aussie, though I'd like to take part.

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Re : Talk ITSM: Asset Management Training (Free!)

Hello Dawit!Great to know you are interested. Please tell us which time zone you are in; we are considering the European time zones as well for this webinar. So, we'll keep you posted on that.For now,...

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Re : ServiceDesk Plus 9212 Released

All that looks really cool...But what about SD-62480? What about the word 'operations' in every single email?

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Re : ServiceDesk Plus 9.2 Released

Downloaded latest service pack Build 9119, 9120, 9121 to 9200 - failed get "Error occurred" and log files are blank. I need to upgrade to latest version to address the diffie hellman vulnerability and...

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Re : ServiceDesk Plus 9212 Released

This issue is fixed in 9212 build.SD-62480 : Word 'Operation' gets appended in the group notification content.Refer to the link given below...

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Re : ServiceDesk Plus 9212 Released

Hello,What about SD-62535? This was supposed to be fixed in build 9212 but I do not find it on the list.Best regards,Demetrius

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Re : ServiceDesk Plus 9212 Released

Hi All!What about SD-57730SDF-37035SDF-38947SDF-60183???http://odarchuk.com

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Re : ServiceDesk Plus 9212 Released

I noticed this in the release notes for 9212SD-62238 : Creation of service request using E-mail commands will no longer be supported.I have several automated processes that send emails to ServiceDesk...

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Re : ServiceDesk Plus 9212 Released

Demitrius,  We have fixed this issue SD-62535 and it will be released in our future hotfix. Sasha,  We have fixed this issue SD-57730 in 9206 build. Remaining feature listed is been worked upon on....

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Re : ServiceDesk Plus 9212 Released

Hello Priya,Please confirm if SD-62535 will then be fixed in build 9213 or in a later build?Best regards,Demetrius

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Re : ServiceDesk Plus 9212 Released

SDF-62376 : Option to enable/disable 'Domain Filtering during Login' option in Self-Service Portal Settings. What means ??because after update to 9212 SSO with MS AD was broken...

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