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Re : Boot Camp Oct'16 - Problem & Change Management

It doesn't help with Chrome. The error message I get is: Survey is not available. Fredrik Rönnqvist,thanks for stopping by. Just tested the survey in chrome and IE. Didn't face any issues in our...

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Re : Boot Camp Oct'16 - Problem & Change Management

That doesn't mather. I downloaded chrome and installed it from scratch.If I take in private surfing in IE11 then i see some of the questions flashing by and after that i says the survey is not...

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ServiceDesk Plus 9230 Released

Dear Users, SDP 9230 has been released and can be downloaded from the URL below,https://www.manageengine.com/products/service-desk/service-packs.htmlIssues Fixed in 9230:SD-64082 : Unable to fetch...

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Re : Boot Camp Oct'16 - Problem & Change Management

Hi!Now it works for me!yippiRegardsFredrik

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Re : Boot Camp Oct'16 - Problem & Change Management

Now it works for me! Thanks for the update Fredrik Rönnqvist. 

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Re : ServiceDesk Plus 9228 Released

Any update ?

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Re : ServiceDesk Plus 9230 Released

Hello,We just performed the upgrade of our test environment. It looks like the "wrapper.log" file has been moved from "\ManageEngine\ServiceDesk\bin" to "\ManageEngine\ServiceDesk\server\default\log"....

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Re : ServiceDesk Plus 9230 Released

Hi Demetrius,Yes, we have moved wrapper.log file to ..\ManageEngine\ServiceDesk\server\default\log directory in build 9230. We have made this change to gather all the logs in one location and to...

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Re : ServiceDesk Plus 9230 Released

If you make changes like  that - please add it to changelog...----------------------SDPAdmins.pl - Piszemy o SDP i nie tylko.https://www.facebook.com/SDPAdminspl-128393794236437/ - Like us on Facebook :)

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Re : ServiceDesk Plus 9230 Released

Hi MKR,Yes, totally understand your thoughts. I will talk to my team and make sure that these changes are mentioned in the release notes in the future.

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Re : ServiceDesk Plus 9228 Released

Kino,We acknowledge this as an issue. Use this Issue ID SD-64437 as a reference to this case.ManageEngine ServiceDesk|AssetExplorerDirect Support No: +1 408 916 9300 || TollFree No: 1-888-720-9500

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Re : ServiceDesk Plus 9230 Released

Hi,We have updated the post as of now however I have requested to add this on our Read me list as well.

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ServiceDesk Plus Android app 3.0 Released

Dear User,ServiceDesk Plus Android app 3.0 has been Released.Please find the play store link below, https://play.google.com/store/apps/details?id=com.manageengine.sdpFeatures included in 3.0 are:1....

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Re : Boot Camp Nov'16 - Knowledge Management and Self-Service Portal

@Ryan, was checking one of your recent posts. This one is for you 

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Re : Boot Camp Oct'16 - Problem & Change Management

PitStoppers,As promised, attaching the Q&As from Boot Camp Oct '16 for your reference. Do let us know if you need clarifications.What next?Keep a tab on your inbox. We'll be reaching out to you...

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Re : ServiceDesk Plus 9231 Released

Dear Team,It was a great pleasure for me to see the new version and the New features SDF-61840.But now system doesn't create more approval stages when they make a request with several stages of...

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Re : ServiceDesk Plus 9231 Released

Hi Mihai!It is good to know that you liked the new features introduced in the application. To analyze the issue you are facing with the approvals, it would be helpful if you could share few...

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Re : ServiceDesk Plus 9231 Released

Hi Mohamad,Sorry, something happened to my system.I did a reboot and now it works well.

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Re : ServiceDesk Plus 9231 Released

Mihai, Thanks for the confirmation. Please let us know if you have any questions. Regards, Mohamad JawadManageEngine ServiceDesk Plus | AssetExplorer

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Re : ServiceDesk Plus 9230 Released

There also seems to be an issue with editing Purchase Requests.  When they are edited and you try to change data in the additional fields (user added) the data will not update.  I have reported to...

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