Re : ServiceDesk Plus 9231 Released
I just want to say that I really like this release of SD+; good job everyone.We will not start using more of the features
View ArticleRe : ServiceDesk Plus 9231 Released
Has the search function changed in build 9231? I used a requester as the keyword but I am not obtaining the requests created by that requester as a result. I have the search settings set to the same as...
View ArticleServiceDesk Plus 9232 Released
Dear Users, SDP 9232 has been released and can be downloaded from the URL below,https://www.manageengine.com/products/service-desk/service-packs.htmlIssues fixed in 9232:SD-64457: Admin Page gets...
View ArticleRe : ServiceDesk Plus 9232 Released
The new theme starting with 9231 is great. Looks better and gives a lot more screen real estate. Thanks.
View ArticleRe : Boot Camp Oct'16 - Problem & Change Management
Hmm Vijay, Can I get a copy of my answers? :)
View ArticleRe : Boot Camp Oct'16 - Problem & Change Management
I was unable to attend the webinar due to office hours, where can I find a replay of the webinar? I was checking the podcasts/webinar archive though couldn't find it.
View ArticleRe : Boot Camp Oct'16 - Problem & Change Management
Hi Dawit,The recorded version is not ready yet, we will send it to you once it is available. Thank you.
View ArticleRe : ServiceDesk Plus 9230 Released
Christopher,Good Day,I had a chance to look at the support ticket you have raised and the issue is not reproduced on our end hence our team will look into this issue and will provide you the resolution...
View ArticleRe : Boot Camp Oct'16 - Problem & Change Management
Thanks, it was quite sad to miss the first webi.
View ArticleRe : ServiceDesk Plus 9231 Released
Hi!When you do a search operation, please enter the keyword within double quotes ("") and let me know if that fetches the information. For Example: "Mike"Regards, Mohamad JawadManageEngine ServiceDesk...
View ArticleRe : Boot Camp Oct'16 - Problem & Change Management
Dear PitStoppers,Thanks for your overwhelming response. Glad to announce the winners:1. Shri - Scored over 80% and earned 1000 points2. Demetrius - Scored over 70% and earned 750 points3. Tim &...
View ArticleRe : when a user receive the email notification,and select the link to see...
SDP Version? You have to login once - next card should open without login prompt. ----------------------SDPAdmins.pl - Piszemy o SDP i nie tylko.https://www.facebook.com/SDPAdminspl-128393794236437/ -...
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Re : Boot Camp Oct'16 - Problem & Change Management
Hi,Very please to be third again but it would be good to know how many entries there were. If I am third out of three i need to stop feeling smug and perhaps stop telling people about it ThanksTim
View ArticleRe : when a user receive the email notification,and select the link to see...
do you use single-sign on?
View ArticleRe : ServiceDesk Plus 9232 Released
Issues Faced after downloading the 9232 build ( Fresh Instance)1. The wrapper file(the .txt) file is not available in the bin folder.2. The default login page appears after the installation, with the...
View ArticleRe : when a user receive the email notification,and select the link to see...
Hi!Thank you for writing to us David. Based on your post, I can understand that when users are clicking on the Email notification link, they are being redirected to the home page instead of the request...
View ArticleRe : Boot Camp Oct'16 - Problem & Change Management
Hi Tim,That's a good question ;). You don't have to worry as you and Ryan have been ranked third out of 95 participants. I hope this information gives you a reason to celebrate.Happy Boot...
View ArticleRe : when a user receive the email notification,and select the link to see...
I have 9.2 Build 9230 version and it happens to us.We a user or technician click a link from email, for exemple, to one request, it does the automatic sign in, but at the initial page, not to request...
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