Text Field Validation script
Hello,I have a use case where the customer needs to provide the MAC address of their device. I would like to be able to stop form submission if the user does not submit their MAC address according to...
View ArticleRe : Script Master - 10: How to integrate ServiceDesk Plus with HipChat.
Dear Sir,Please help me out with this issue Action by Administrator on 05/02/2017 11:47 AMAction menu "Action Executed is :CHAT" invokedAction by Administrator on 05/02/2017 11:47 AMAction Executed is...
View Articleapplication is runing too slow
I am setting up a servicedesk plus but application is too slow. I have follow the instruction on your forum for java tuning and set as follow · wrapper.java.additional.19=-XX:PermSize=64m ·...
View ArticleRe : Script Master - 1: ServiceDesk Plus & Slack integration.
Thanks GopinathI'm going to make some test in my enviroment!
View ArticleRe : Script Master - 10: How to integrate ServiceDesk Plus with HipChat.
Hi Abdulrahman,Thanks for trying the script.This is a HipChat specific error code and the following is the explanation.Code : 401Status : UnauthorizedDescription : The authentication you provided is...
View ArticleRe : Script Master - 10: How to integrate ServiceDesk Plus with HipChat.
Hi RCPSC,This script was written based on a requirement that was raised in one of our previous Script Master posts.This is similar to the script that was posted for Slack integration previously.We will...
View ArticleRe : Script Master - 10: How to integrate ServiceDesk Plus with HipChat.
RCPSC, The main purpose of this script master series is to demonstrate the possibilities using Custom triggers. Hip Chat integration is one of the most asked integrations, hence we have decided to post...
View ArticleRe : Script Master - 10: How to integrate ServiceDesk Plus with HipChat.
For what it's worth I would rather you not create your own chat client. There are dozens of them out there and there is no need to re-invent the wheel. I much prefer solid integration options. You do...
View ArticleRe : ServiceDesk Plus 9.3 Released
Hi ALL!Who has successful experience of update 9241 to 9300 ?Any bugs ?Thanks for feedback!http://odarchuk.com
View ArticleRe : ServiceDesk Plus 9.3 Released
Hi all,I have upgraded from 9235 to 9300 evrything seems ok except that in the Self-Service Portal settings page all seems freezed with the menus (widget, properties, actions, preview, publish) that...
View ArticleRe : ServiceDesk Plus 9.3 Released
Hi EdwinI upgraded my test environment to 9.3 and evaluating the new features. But I am unable to access project templates.The link for project templates does not work it gives blank white screen.
View ArticleRe : ServiceDesk Plus 9.3 Released
Try another browser. It is working fine on Chrome.ITSM Consultant @ Alnafitha
View ArticleRe : ServiceDesk Plus 9.3 Released
Hi Mohamed,We are unable to reproduce this issue at our end. Please provide us the screenshot of this issue and we require Support file after recreating it. You can generate Support file from Community...
View ArticleRe : ServiceDesk Plus 9.3 Released
Could you add that as a feature request then? It will take years before all our users get around to upload a picture. If they figure out how to do it at all.It would also be cool if the picture option...
View ArticleRe : ServiceDesk Plus 9.3 Released
Hi Edwin Thank you for your reply.I believe it was a browser/cache issue.I tried from another browser and I was able to create a project templates.Thanks a lot againITSM Consultant @ Alnafitha
View ArticleRe : ServiceDesk Plus 9.3 Released
Hi,I think it would be good to see this feature SDF-34955 at least on Service Catalog- Business Rules so it would not be necessary to use custom triggers to automatically create new services based on...
View ArticleRe : ServiceDesk Plus 9.3 Released
Hi,I am trying to access the link provided but it keeps saying 'Invalid subdomain only alpha numeric allowed' even though this is the email account I signed up to Manage Engine with. Therefore I cannot...
View ArticleRe : ServiceDesk Plus 9.3 Released
/app#/admin/me-integrations/is empty in IE 11http://odarchuk.com
View ArticleRe : ServiceDesk Plus 9.3 Released
also after some changes in SSP the "Configure a path for saving the attachments" reset to "D:\ManageEngine\ServiceDesk\bin\\.. " - it's wrong pathand in IE i have error -...
View ArticleRe : ServiceDesk Plus 9.3 Released
also Self Service Portal Customization has wrong view (Chrome & IE) - http://joxi.ru/82Q7dvEcxP9brd.pnghttp://odarchuk.com
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