As of now First name,Middle Name and Last name can be updated in the requester using CSV import of requesters from Admin tab. We will take the option to import these fields from AD import as a feature request.
Thanks and Regards,
Priya Kumar
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice
Thanks and Regards,
Priya Kumar
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice