Re : The size of the description being greater than 64K
We are currently working on this long pending issue with high priority. The initial analysis is completed and we are into the implementation stage. Once the implementation is completed and testing is...
View ArticleRe : Trouble logging in and staying logged in with ServiceDesk
Is there an updated or correct answer to this question. I am having the same issue with my Service Desk Plus. 9.0 Build 9021 If I am in my LAN I have no problems staying logged in. If I am using my...
View ArticleServiceDesk Plus 9024 Released
Dear Users, Service Pack 9024 which can be applied over 9.0 is released and can be downloaded from the below URL, http://www.manageengine.com/products/service-desk/service-packs.html New Features in...
View ArticleRe : ServiceDesk Plus 9024 Released
Hello, It is available but sometimes you have to enforce a page refresh to make sure your browser does not use a cached page. Best regards,Demetrius
View ArticleRe : ServiceDesk Plus 9024 Released
One of our security systems are detecting Virus/Win32.WGeneric.dobvw in the SDeskWmi.dll file included in this update and prevents us from downloading it. Can you please check this and let us know how...
View ArticleRe : ServiceDesk Plus 9024 Released
Hi Christopher, Request you to kindly download the file from another computer other than the server and check whether you are able to successfully download the file. If you are able to successfully...
View ArticleServiceDesk Plus 9025 Released
Dear Users, Service Pack 9025 which can be applied over 9.0 is released and can be downloaded from the below URL, http://www.manageengine.com/products/service-desk/service-packs.html New Feature in...
View ArticleRe : Introduction of New Rich Text Editor in ServiceDesk Plus !
Sven... October 2014 - Missed!! posting this in November and still nothing. Just about had enough. Will have a look at iTop.
View ArticleRe : Introduction of New Rich Text Editor in ServiceDesk Plus !
Yeah, Unfortunately guys i'm right once more regarding SDP and their announcements... I am not going to put any more effort into this. I can only give the advice to go look to alternatives, and there...
View ArticleRe : Introduction of New Rich Text Editor in ServiceDesk Plus !
Hi, We apologize for all the delays that have been happening with respect to the introduction of new Rich Text Area. Even though we have tested the changes and are ready to go, we had got into a fix...
View ArticleServiceDesk Plus 9026 Released
Dear Users, Service Pack 9026 which can be applied over 9.0 is released and can be downloaded from the below URL, http://www.manageengine.com/products/service-desk/service-packs.html Issue Fixed in...
View ArticleRe : Trouble logging in and staying logged in with ServiceDesk
Hi Kora, When the issue happens, please send us the following details to support@servicedeskplus.com along with this forum link for analysis. 1. Jespa.log found under [ServiceDesk Home\Logs] 2. zip of...
View ArticleRe : The size of the description being greater than 64K
If the email notifications from SD Plus to groups / technicians could properly handle attachments (which is a major flaw), those to be notified by email could simply view the external attachment with...
View ArticleServiceDesk Plus 9027 Released
Dear Users, ServiceDesk Plus SP 9027 which can be applied over 9.0 is released and can be downloaded from the below URL, http://www.manageengine.com/products/service-desk/service-packs.html New...
View ArticleRe : ServiceDesk Plus 9027 Released
Is there documentation on how to use "Support for scanning Hyper-V machines" When I tried scanning the server, it did not pickup virtual machines in the host.
View ArticleRe : ServiceDesk Plus 9027 Released
Have you installed agent on the Hyper-V machine. If not download the agent from Agent settings under Admin tab. Install it and check whether Hyper V machine is scanned. Thanks & Regards, Priya...
View ArticleRe : ServiceDesk Plus 9027 Released
ServiceDesk Plus SupportTeam , what about DON'T scan poweroff VM on the Hyper-V server??? http://odarchuk.com
View ArticleRe : ServiceDesk Plus 9027 Released
I've got request #7157388 open with ManageEngine because after upgrade I cannot view any asset information. With Passthrough Active Directory enabled, any asset screen gives an "NTLM failed to...
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