Re : ServiceDesk Plus UI Revamp: Request Module
Hi MichelD, >>>> This complete lack of progress reports is why posters in this forum are expressing so much frustration. I understand and agree on this. Moving forward will look to provide...
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Do you have any rough target for when the UI redesign may be completed? End of the year? All I need is a drop down box or editable fields in the request view. A drop down box to select categories from...
View ArticleRe : ServiceDesk Plus 9042 Released
Hello, Does this build solve the issue with pasting images in reply conversations using Internet Explorer 9 (SD-59316)? I was told this build would contain the fix... Best regards,Demetrius
View ArticleRe : ServiceDesk Plus 9042 Released
Hi Demetrius, SD-59316(Image pasting in editor) issue fix is scheduled to release in the next(9043) hotfix. Thanks & Regards, Karthik Anand. ServiceDesk Plus Team
View ArticleRe : ServiceDesk Plus UI Revamp: Request Module
UMA, thank you. But again: what will be if you would not release fail-over in March? Nothing. You deadline is very badly configured. You need make a project (it can be part of DEMO) which have diagram...
View ArticleRe : ServiceDesk Plus UI Revamp: Request Module
Hi Thomas, Can you please explain your use case and requirement. I am not clear on the requirement. regards, Uma.. SDP team
View ArticleRe : ServiceDesk Plus UI Revamp: Request Module
Maybe we should start talking to all the managers/directors and vice-presidents. Or maybe it would be enough if we focus our attention on Sridhar Iyengar or Shridhar Vembu instead. The SDP+ team...
View ArticleRe : ServiceDesk Plus UI Revamp: Request Module
What are you going to do Uma, Ask for Thomas's case, put it into a feature-ID for him, only to find out 4 years from now he will still be asking for it? Is that what you are going to do? Stop taking in...
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Re : ServiceDesk Plus UI Revamp: Request Module
Uma- The drop-down functionality planned for the Technicians should be applied to all possible fields. Every column we choose to display in the request view should be editable in-line with requiring...
View ArticleRe : ServiceDesk Plus UI Revamp: Request Module
- I would also be happy to have a more robust preview functionality, similar to a preview pane in email. - The request view should have a somewhat real-time update rather than a delayed refresh, so you...
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Heya ITOC, Your story (seems: it is somewhat hazy) to coincide with what is said already. SDP+ development is still based on old Java versions. Next to the promises in announcements made to enhance...
View ArticleRe : ServiceDesk Plus 9041 Released
Hi, PostgreSQL 9.2.4 Occurs every time for us.. was fine until your 9041 release. Our local reseller confirmed this issue also (can replicate bug) and have reported it to Manageengine. Please fix this...
View ArticleRe : ServiceDesk Plus 9041 Released
Use this feature ID SD-59674 as reference to this issue. Thanks & Regards, Priya Kumar SDP Support - FAQ ServiceDesk Plus - Help Desk Software of your Choice
View ArticleServiceDesk Plus 9043 Released
Dear Users, SDP 9043 has been released and can be downloaded from the URL below , https://www.manageengine.com/products/service-desk/service-packs.html Issues Fixed in 9043 SD-59100 : Field focus...
View ArticleRe : ServiceDesk Plus 9034 Released
Hi team, I wonder where can I change the template triggered by the functionality in SD-51948: "SD-51948 : "Email me before" for task text changed" Already checked the templates under Administration...
View ArticleRe : ServiceDesk Plus 9042 Released
Jocollins, Build 9043 is released and available for upgrade. https://www.manageengine.com/products/service-desk/service-packs.html Jai Anand K ServiceDesk Plus
View ArticleRe : ServiceDesk Plus 9042 Released
Hello, we have Service Desk Plus Professional version 8.1.0 build 8122 virtualized on Hyper-V, we want to update to version 9.0 build 9041, this update is feasible while using Virtual mode with Hyper-V?
View ArticleRe : ServiceDesk Plus 9042 Released
Rubiel, Please check the instructions on the below link can work for you. https://www.manageengine.com/products/service-desk/help/adminguide/introduction/upgrade-service-pack.html#lin1 Jai Anand K...
View ArticleRe : ServiceDesk Plus UI Revamp: Request Module
Hi team, Any news about the releases reported for April 2015 ? Thanks and regards, Mauricio
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