Re : ServiceDesk Plus iOS App 4.0 Released
Also additional features:Asset module - being able to add, modify, etc asset details. Why is this not available yet?
View ArticleRe : ServiceDesk Plus iOS App 4.0 Released
Hi Everyone, Your other requirements to to be integrated is available in our roadmap, please make a note of the below feature id's for your reference.Assets SDF-27873Change SDF-41339Approval...
View ArticleRe : ServiceDesk Plus 9204 Released
We have noticed that our email signature formatting is changing between our Personalization options, and the email replies. Line spacing is trying to set itself to double, random carriage returns, and...
View ArticleRe : ServiceDesk Plus iOS App 4.0 Released
Hi, We are unable to login with the new app version. getting the error: "NSURLErrorDomain error –1012" Looks like the self signed certificate is not accepted. (the server is using SSL) please fix....
View Articlerestrict delete tasks
how can i restrict that the thecnician delete task when the task in not linked to a request, i already restrict that in the role but did not work in the task section.Below is the section that you all...
View ArticleRe : ServiceDesk Plus 9.2 Released
I have tried upgrading several times from ver9.1.21 in our test environment to ver9.2.00 only to have it fail. I end up having to start from a fresh install of ver9.1.21 with a new database, restore...
View ArticleRe : Something strange happening regarding Resolution field since recently
Hi Priya,Is there a fix for this issue as of yet? The automatic blank resolution is starting to gain visibility with senior management here at my company so it would be great if there were a workable...
View ArticleRe : Something strange happening regarding Resolution field since recently
We also still have this issue.It's been more than half a year now that it exists and still no solution!?Note that this issue didnt exist in the past, so it was introduced with a new version.
View ArticleRe : Something strange happening regarding Resolution field since recently
Hi Lukas,This issue was fixed in 9115, so if you are in the older build upgrade the application to the latest to fix this issue. If you are experiencing this issue in the latest build, then confirm us...
View ArticleRe : Something strange happening regarding Resolution field since recently
I didn't know that! We will install that soon and see if it's fixed!Thanks!I thought as Jonathan was mailing that it's not fixed yet, that that was the latest status.
View ArticleRe : ServiceDesk Plus 9203 Released
As a work around to this issue make sure that the variable $Title is the only thing that appears in the Subject for the notification template otherwise the subject lines will compound over the course...
View ArticleRe : ServiceDesk Plus iOS App 4.0 Released
Hi Dado,We are investigating this issue, I will post our comments soon as we identify the root cause. Kindly bear with us please. RegardsCharlesSDP Support - FAQ ServiceDesk Plus - Help Desk Software...
View ArticleRe : ServiceDesk Plus iOS App 4.0 Released
error after update to new version as operation could not be completed (NSURLE error domain error -1012)
View ArticleRe : ServiceDesk Plus iOS App 4.0 Released
Does this new version solve the current problem with app that you cannot view attachments from requestors or technicians?Thanks,
View ArticleRe : ServiceDesk Plus 9203 Released
"It would also be nice if any attachments sent by the technician were included in the notification to the requester as well"Been waiting for this feature for years. I had a feature ID but it seems to...
View ArticleRe : como configurar un servidor exchange 2013 en manage engine servidesk plus
Hi Camila,If you are unable to get the Pop or IMAP service started on your Exchange server, we will not be in a position to fix it up. Please check with your Exchange Admin and get this resolved. Once...
View ArticleRe : Dashboard Customization
Hi Lynne,Work in progress for next set of Dashboard customization enhancement. This phase will likely support reordering existing widgets, removing unwanted widgets, resizing widget, to embed...
View ArticleRe : ServiceDesk Plus iOS App 4.0 Released
we can not perform any operation in service desk plus in the IOS mobile APP
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